Luminous Landscape (Click here) posted a very well written article about the NEX-7 video button issue. As you know it’s very easy to press the video button which is placed on the grip. And many here and on other websites asked Sony to release a firmware upgrade which could allow to disable or lock this button. After nine months there is still no answer from Sony and I 100% agree with Mark Dubovoy when he writes that this is “Unacceptable because when I spend my hard earned dollars on a product and the product has an obvious flaw that can probably be easily fixed by a simple firmware update, I feel that the company owes it to their customers to provide a fix as soon as possible.”
Marc now reports that he has found a “redneck” solution that makes uses of a rubber grommet mounted around the video button.
Michale Reichmann goes further in his Sony critic by pointing two more big issues we NEX-7 owners have to deal with:
“There is one other aspect to this issue that was also apparent since day one, and has been known to cause cardiac arrest among NEX-7 owners. This problem is that the NEX-7 inexplicably maintains two separate directory structures for its video and stills files. So, when you first discover that you have shot 20 minutes of the inside of your camera bag, and you delete the offending video to clear room on the card, the camera displays – DELETING IMAGES. Note the plural!? Even if you are just deleting one video file, or one still image, it says IMAGES. Heart attack number one.
Heart attack number two is that after you delete the offending video file and then press PLAY the screen displays NO IMAGES, even if you have shot hundreds of raws or JPGs on the same card. The reason for this is that there are separate directories for the two types of files. The simple solution is to shoot a quick still, and now the stills directory of files becomes available. There is also a convoluted way through the menus, but life is too short to delve into Sony menu land unless one really has to.”
I know Sony is working on the release of the NEX-7 firmware update. Let’s hope Sony has already implemented the fix for the here mentioned issues! They really can’t afford to lack of support for the probably most sold Sony camera ever. The camera is on top of all sales ranking at Amazon US (Click here), Amazon UK (Click here), Amazon DE (Click here) and Amazon FR (Click here). Is Sony going to listen to all of these great amount of customers?