Sony Japan officially launched the Sony PRO support. The admission fee is 5,000 YEN ($50) and the annual fee 100 Yen ($1). This is what you will receive in exchange:
- 50% discounts on repairs
- discount on Image sensor cleaning
- you will receive rented equipment while your gets repaired
- discount on product purchase
- extra information (?)
- dedicated support
Let me know if you can find the PRO support advertised in other countries! Thanks!
UPDATE: The same service is offered via Sony Hong Kong.